At Keeley Properties, our residents are our top priority and we pride ourselves on fostering relationships and building communities that people are proud to call home. We have a robust portfolio of multifamily residences that truly have something for everyone. Here are ten things you should know before signing with a Keeley Properties managed property.
1. Online Application Process
Our leasing teams know how stressful moving can be, so we strive to make the application process as easy and seamless as possible. The process can be completed in as quick as 30 minutes! To start, each applicant must show a current documentation of income from your employer that shows at least 3x base rent, pass a credit & background check, and successfully pay the deposit fee. Our approval process is consistent across all properties, and we let our applicants know about approval as soon as possible. While hectic, moving can also be exciting and our teams will be there with you every step of the leasing process.
2. Unique Preferred Employer & Scholar Program
Headquartered in St. Louis, Keeley Properties maintains strong, long-lasting relationships with top employers and universities across the metro area. Many are part of our Preferred Employer & Scholar- Program, which allows residents currently employed or enrolled at one of these organizations to receive select benefits when a prospect or applicant shows documentation proving proof of employment/enrollment (an offer letter, paystub, W2, etc.).
3. Customizable Lease Terms
We know that life can change in a moment and residents may need to move at any given time. Our lease terms are flexible, and we work with residents to find something that makes the most sense for their living situation. Lease terms range from month-to-month to 18 months and anywhere in between. Our teams are ready to work with you to find a personalized plan that fits your specific needs. Renewals are quick, simple, and customized to your needs as well.
4. Building Security Features
The safety of our residents is paramount and high-end security measures have been meticulously planned and installed in each property. Building access technologies include LATCH, Butterfly MX, and key fobs specific to each unit. Secure parking garages and lots are accessible to residents only. Our teams are also trained through the KeeleySafe program, which covers safety topics across all we do.
5. Amenities Beyond an Apartment Home
Each community is different with its own suite of amenities. From luxury spa-style pools, fully equipped fitness centers, entertaining club rooms, and pet spas & parks to flex work spaces, coffee bars, grilling stations, and gorgeous balconies, terraces, or rooftops, no detail is spared when it comes to creating an unmatched living experience for our residents. To learn more about the amenities at each of our St. Lous properties, click here!
6. Focus on Resident Experience
Our residents are the reason we develop and manage properties across the region. They help bring our vision to life, and we feel incredibly grateful to be part of their story. We think about how to create a memorable resident experience from the first moment they walk through the door. Here are just a few of the ways we work to elevate the resident experience:
We host events for our residents to mingle, get to know each other, and simply have fun! Our favorite events includesummer pool gatherings, holiday parties, pet events with local shelters, and fitness classes. We host events both on and off-site so residents can get to know the local community!
When moving into their new apartment home, each resident is greeted with branded swag! Residents also receive a personal move-in tour to get to know the team and learn all of the things needed to know about their apartment, the property, and the community.
We use a resident app as a seamless way of communicating between residents and our management and maintenance teams. Everything you need to know or do is right there on your phone!
We love supporting local businesses, so our Perks Program provides residents exclusive deals and perks with neighborhood and corporate partners. When residents show proof of residence at a partnering organization, they can receive special discounts and deals at businesses around the community!
7. Our Professional Management Team
Each Keeley Properties community has a professional management team dedicated to excellence in every aspect of the resident experience. From maintenance and management to marketing and corporate business, our team members are proud to provide responsive, high-touch customer service.
8. White Glove Service
“Empowered to Exceed Expectations,” or “E3” for short, is our customer service mantra. It is the guide to taking care of our customers and what enables extraordinary experiences. Every member of the Keeley Properties team is Empowered to Exceed Expectations when it comes to making the resident experience as delightful and memorable as possible. Visit our communities, meet our team members, talk to our residents, read their 5-star reviews — and you will see and hear what we mean by White Glove Service.
9. Fully Integrated Asset Management
At Keeley Properties, we partner with sister company Keeley Construction to build our owned properties from the ground up. Our team invests, owns, develops, and manages the entire property from conception through lease-up. This allows us to control quality during construction, ensure that our vision is brought to life, and provide unmatched service to our residents through onboarding. We also manage properties as a third-party management group with like-minded owners. Our Property Management team has strong relationships with our third-party owners to provide the best possible experience to our residents.
10. Diverse Portfolio Experience
Keeley Properties has a deep portfolio of diverse assets across the nation. We have managed various types of properties, so we take a boutique approach to management that is both property and market specific. We have managed buildings from 18 units to 700+ units, ranging from microunits to three-bedrooms, as well as office, retail, mixed use, and self storage assets of varying types and scale. With several projects currently in development, we can’t wait to add more world-class properties to our portfolio!
At Keeley Properties, we build relationships and activate communities, and we can’t wait to become part of your story when you call a Keeley property home! Learn more about our properties and services at www.keeleyproperties.com.